Mar 28, 2022
Today, Trillium Health has received the designation of “LGBTQ+ Healthcare Equality Leader” in the Human Rights Campaign Foundation’s Healthcare Equality Index (HEI), the nation’s foremost benchmarking survey of healthcare facilities on policies and practices dedicated to the equitable treatment and inclusion of their LGBTQ+ patients, visitors and employees. This year, 906 healthcare facilities actively participated in the HEI survey and 496 facilities earned an “LGBTQ+ Healthcare Equality Leader” designation, including Trillium Health.
“To be designated a ‘Leader in LGBTQ Healthcare Equality’ once again is not only an incredible honor, it is a testament to the world class care and compassion offered each and every day by our providers, nurses, pharmacists, care managers, navigators, public service representatives, and support staff,” said Andrea DeMeo, President and CEO of Trillium Health. “This recognition is not something we take for granted. Our team works tirelessly to treat the physical, emotional, and social health of our patients in a supportive, affirming environment. As LGBTQ+ healthcare, in particular Trans healthcare, comes under increasing attack in other parts of our country, we are more committed than ever to providing a safe and open space for our LGTBQ+ patients and clients, employees, and community.”
“Every person deserves to have access to quality healthcare, be respected and heard by their doctor, and feel safe in the facility where they are receiving care. But LGBTQ+ people are often subject to discrimination in all spaces, including healthcare facilities, which leads to members of the community avoiding care and anticipating our voices will not be respected in an incredibly vulnerable environment,” said Tari Hanneman, Director of Health & Aging at The Human Rights Campaign. “The Healthcare Equality Index, at its core, strives to ensure LGBTQ+ people are protected and affirmed by their healthcare providers and feel safe seeking services. Our HEI active participants are truly pioneering the healthcare industry by implementing robust, comprehensive LGBTQ+ inclusive policies that hopefully, because of their work, will become standard practice.”
The HEI evaluates and scores healthcare facilities on detailed criteria falling under four central pillars:
- Foundational Policies and Training in LGBTQ+ Patient-Centered Care;
- LGBTQ+ Patient Services and Support;
- Employee Benefits and Policies; and,
- Patient and Community Engagement.
In the 2022 report, an impressive 496 facilities earned HRC’s “LGBTQ+ Healthcare Equality Leader” designation, receiving the maximum score in each section and earning an overall score of 100. Another 251 facilities earned the “Top Performer” designation with scores between 80 and 95 points and at least partial credit in each section. With 82% of participating facilities scoring 80 points or more, health care facilities are demonstrating concretely that they are going beyond the basics when it comes to adopting policies and practices in LGBTQ+ care.
The remarkable progress reflected in the 2022 HEI includes:
- 93% of participants met the HEI's training requirements, completing more than 200,000 hours of staff training in LGBTQ+ patient-centered care.
- 82% of participating facilities earned either the Leader or Top Performer.
- 99% of HEI participants documented that they include both “sexual orientation” and “gender identity” in their patient non-discrimination policy.
- 99% of HEI participants documented that they include both “sexual orientation” and “gender identity” in their employment nondiscrimination policy.
- 81% of HEI participants offer transgender-inclusive healthcare benefits to their employees, up from 75% in 2019, which was the first year this it was required in order to obtain Leader status.
“It was a great honor to receive a score of 100, and we look forward to continuing this work for many years to come,” said Andrea DeMeo, President and CEO of Trillium Health.
About Trillium Health
Trillium Health is a Community Health Center that provides extraordinary care for all, including LGBTQ+ health, ensuring equitable, judgement-free, and affordable care. We believe that everyone who walks through our doors deserves high quality, affordable healthcare, regardless of income, sexual orientation, gender identity, race, or ethnicity. For more information, please visit www.trilliumhealth.org
About the Human Rights Campaign Foundation
The Human Rights Campaign Foundation is the educational arm of the Human Rights Campaign (HRC), America's largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender and queer (LGBTQ+) people. Through its programs, the HRC Foundation seeks to make transformational change in the everyday lives of LGBTQ+ people, shedding light on inequity and deepening the public’s understanding of LGBTQ+ issues, with a clear focus on advancing transgender and racial justice. Its work has transformed the landscape for more than 15 million workers, 11 million students, 1 million clients in the adoption and foster care system and so much more. The HRC Foundation provides direct consultation and technical assistance to institutions and communities, driving the advancement of inclusive policies and practices; it builds the capacity of future leaders and allies through fellowship and training programs; and, with the firm belief that we are stronger working together, it forges partnerships with advocates in the U.S. and around the globe to increase our impact and shape the future of our work.