Testing, Treatment & Prevention

Pre-Exposure Prophylaxis (PrEP)


*When taken every day as prescribed, PrEP reduces the risk of getting HIV up to 99% in HIV-negative individuals.

If you are an existing PrEP patient, think you may have been exposed to HIV in the past 72 hours, or have questions, please contact us at 585-454-7737. If you’ve had a recent exposure and it’s after business hours, our pharmacy can help at 585-241-9000.  

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What is PrEP?

Pre-Exposure Prophylaxis

Pre-Exposure Prophylaxis (PrEP) is a medication approved by the U.S. Food and Drug Administration (FDA) for daily use that can help people stay HIV-negative. People taking PrEP should take the medication daily. Many people taking PrEP report little to no side effects. Missing a pill can lower the drug's chance of working properly.

Trillium Health is the leading Upstate New York healthcare provider for HIV prevention and PrEP. Our team of health professionals is devoted to providing seamless coordination of health care services to our patients.

Each patient is screened to see if PrEP is right for them. Once our PrEP team of health professionals determines PrEP is a good fit, our PrEP patients meet with their provider every three months (90 days) for follow-up care that may involve:

  • Blood tests
  • HIV & STD screenings
  • Assessment of any drug side effects
  • A prescription refill
  • A discussion of condom use and risk reduction
  • Assessment and support for taking medication

Who can take PrEP?

Truvada (PrEP) has been approved to prevent infection in HIV negative individuals weighing over 77 lbs.


PrEP is recommended for those who are HIV negative and:

  • Have multiple or anonymous sexual partners
  • Do not use condoms or do not use condoms regularly
  • Are male and have male sexual partners
  • Use injection drugs or mood-altering drugs, such as alcohol, methamphetamines, cocaine, or ecstasy
  • Have sex in exchange for money, drugs, housing, etc.
  • Have a sexual partner living with HIV or a sexual partner whose status is unknown

Is PrEP affordable?

Trillium Health and the Trillium Health Pharmacy will ensure every effort is made so you can afford to protect yourself. We offer insurance navigation and access to assistance programs that can make the drug more affordable. We will work with you to find an affordable solution.

Getting started on PrEP

Schedule a meeting with one of our PrEP Specialists. Call 1-585-454-PrEP (7737) to speak with a PrEP Specialist, or click here to schedule an appointment online. At your first appointment, the PrEP specialist will speak with you about risk factors, do a rapid HIV test, schedule a meeting with a provider, and assess your insurance options.

The Trillium Health Pharmacy

The pharmacists at the Trillium Health Pharmacy work together with Trillium Health’s providers to make sure our patients receive their medications in a timely fashion. Our pharmacy is stocked and ready to provide excellent customer service. Our app, RefillPro, is a free and secure tool that helps you manage your prescriptions on the go!