we're here for you
Our Transgender Center of Excellence provides affirming, high-quality transgender health care and supportive services. Our goal is to help you be you in a safe, caring, and welcoming environment, where finances are never a barrier.
"Friendly, understanding, and accommodating staff. They make it so much easier and safer to start transitioning."
- Avery
Trillium Health's Transgender Center of Excellence started in 2013 with just 5 patients.
Now we have over 1,700 patients!
what we offer:
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The region's only Transgender Center of Excellence
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Heatlhcare tailored for transgender, genderqueer, and non-binary patients
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Gender-Affirming Hormone Therapy (GAHT) and customized plans
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Resources and referrals for gender affirming surgeries
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Screening and treatment for HIV, Hep C, and STDs
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Pelvic health, including birth control and family planning
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Counseling & Behavioral Health
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The Binder Finder Program
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On-site Pharmacy & Lab
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Insurance assistance
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24/7 PEP (morning-after pill for HIV exposure)
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PrEP (daily HIV-prevention pill)
meet our team
We're proud to follow the WPATH standards of care in providing gender affirming care. Our entire staff at Trillium Health is trained in best practices, which includes using a patient's correct pronouns, preferred gender identity, and name throughout a visit. At Trillium Health, not only are we proud to serve the LGBTQ+ community, many of our employees are part of it. And the rest of us are the strongest allies you can find. So come as you are!
Transgender Health FAQs with Bill Schaefer, P.A.
We sat down and talked with Bill Schaefer about transgender health and the Transgender Center of Excellence.
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I don't feel that my gender assigned at birth is correct. Who can I talk to?
There are an estimated 1.6 million transgender people in the U.S., so you are not alone! Gender identity is how individuals perceive themselves and what they call themselves; one's gender identify can be the same or different from their sex assigned at birth. If you would like to talk to someone at the Transgender Center of Excellence, please call Trillium Health at 585.545.7200. Our friendly and welcoming staff will set up an intake appointment to get to know your goals and answer any questions that you might have. Whether you're just curious about microdosing, looking to have top surgery, or beginning your gender transition journey, we can help. We can also set you up with mental health services if appropriate.
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What makes the Transgender Center of Excellence at Trillium Health different?
Trillium Health is a member of WPATH: The World Professional Association for Transgender Health. WPATH has established internationally accepted Standards of Care for the treatment of individuals with gender dysphoria. These internationally accepted guidelines are designed to promote the health and welfare of transgender and gender variant people in all cultural settings. Our entire staff is trained in best practices, which include using the patient’s correct pronouns, preferred gender identity, and name throughout their visit. At Trillium Health, we also offer our transgender patients primary care, PrEP, testing, and care management - treating our patients' social, emotional, and physical health. We serve all patients regardless of their ability to pay, and we offer discounts for services based on family size and income. We're proud to be the region's only Transgender Center of Excellence!
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Are you accepting new patients?
Yes! For an appointment, please call 585.545.7200.
visit our sexual health clinic
You can now schedule a same-day appointment with a medical provider at our sexual health clinic, located at 259 Monroe Avenue (or pick the date that works for you!) Same-day appointments will be billed to your insurance. We offer:
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STD/STI Testing (syphilis, gonorrhea and chlamydia)
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HIV Testing (results available in one-minute!)
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Contraception (birth control, emergency contraception, and more)
Trillium Health accepts a wide range of insurance plans and does not turn anyone away due to their inability to pay. We can help you get health insurance if you need it. For uninsured or underinsured patients, we offer a sliding fee discount program based on income.
make an appointment
Our Transgender and Gender-Expansive Health Care Team has expanded to better serve you! We're able to get you in for an appointment in three weeks or less. Call and make an appointment today at 585.545.7200.