Trillium Health continues to be a Leader in LGBT healthcare

November 30, 2015

Jason Roberts, Community Engagement & Innovation

HEI 2015_bug final.jpgRochester, NY For the fifth consecutive year, Trillium Health is recognized by the Human Rights Campaign as a leading provider of LGBT-centered patient care.

The annual survey, a benchmarking tool for hundreds of healthcare facilities, encourages equal care for LGBT Americans, and recognizes health care institutions doing their best work. Trillium earned top marks in meeting non-discrimination and training criteria that demonstrate its commitment to equitable, inclusive care for LGBT patients, and their families, who can face significant challenges in securing the quality health care and respect they deserve.

Trillium Health is one of a select group of health care facilities nationwide to be named as a Leader in LGBT Healthcare Equality. Facilities awarded this title meet key criteria, including patient and employee non-discrimination policies that specifically mention sexual orientation and gender identity, a guarantee of equal visitation for same-sex couples and parents, and LGBT health education for key staff members.

“Trillium Health provides comprehensive primary and specialty care, care management, client services and on-site pharmacy services to a large number of LGBT patients,” states Andrea DeMeo, Trillium Health’s President and CEO. “We are committed to providing access to culturally competent care with a model that’s barrier-free, allowing our patients and their family’s needs to be our primary focus. We are honored to be recognized as a leader in human rights and as having met the leadership criteria in LGBT health, including patient non-discrimination, equal visitation, non-discriminatory practices in our hiring and a commitment to ensure all staff receive training on LGBT patient– centered care.”

The Healthcare Equality Index offers healthcare facilities unique and powerful resources designed to help provide equal care to a long-overlooked group of patients, as well as assistance in complying with new regulatory requirements and access to high-quality staff training.

 For more information on the Healthcare Equality Index 2015 or to download a free copy of the report, visit hrc.org/hei.

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About Trillium Health

Trillium Health is different, and represents the future of health care:  comprehensive, individualized, and affirming of each person’s identity.  With over 30 years of experience, Trillium Health is a local neighborhood health center offering comprehensive primary care, supportive services, and community outreach and education. Trillium Health also specializes in HIV and Hepatitis C care and prevention, as well as LGBT health, and has onsite pharmacy and lab services.  Patients and clients can visit one location to participate in a full range of programs to support their health and well-being.

Trillium Health is proud to be nationally recognized for our outstanding patient-centered care.  The Human Rights Campaign (HRC) Healthcare Equality Index has consistently recognized Trillium Health as a leader in LGBT affirming health care.  The National Committee for Quality Assurance (NCQA) has recognized Trillium Health as a Patient-Centered Medical Home that provides quality care focused on patient needs. 

Trillium Health is located at 259 Monroe Avenue at the corner of Union Street in Rochester, NY, with a bus stop at our front door, and free parking in back.  Satellite offices are in Bath, Geneva, and on Central Avenue in Rochester. For more information, please call the main office at 585-545-7200, or visit our website at www.trilliumhealth.org.

 


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