COVID-19 (Coronavirus) Updates

Trillium Health is a community-based health center whose mission is to promote health equity by providing affordable and extraordinary primary and specialty care for people of all backgrounds, regardless of income, sexual identity, race, or ethnicity.

We're offering coronavirus testing! Please call Trillium’s COVID-19 Hotline at 585-545-7292 Monday-Friday from 8:30 a.m. to 4:00 p.m. to make an appointment. Walk-ins are also welcome. You may want to get tested if you are:

  • A community member who has symptoms of COVID-19 or who has had close contact with a person with symptoms of COVID-19
  • A healthcare worker
  • An essential worker
  • Going back to work or school and need a COVID-19 test
  • A community member who has attended a protest, gathering, or demonstration, and it has been at least 4 days after the last possible exposure
  • At least 16 years old

Symptoms of the coronavirus include:

  • Fever
  • Cough
  • Shortness of breath
  • Sore throat
  • Headache
  • General body aches
  • Loss of taste or smell

You can learn more by clicking HERE.

When you call our office, a nurse will ask some questions and help determine whether you should come to the office, stay home, or participate in a video visit with one of our care providers. Our care providers are seeing more patients through home video chats using your smartphone, tablet, or computer at home to minimize the risk of exposure. It's secure, confidential, and simple - you will receive an email with a link to begin your video visit with your provider on the screen.

To prevent the spread of infection, our Pharmacy locations are closed to walk-in patients, but we are continuing to fill prescriptions and using home delivery. Please call our Pharmacy at 800-923-9394 and a member of the Pharmacy team can help you set up home delivery over the phone. For more information, click HERE.

To further reduce unnecessary risk, we are temporarily suspending some programs or making adjustments to our operations. Please click HERE for an updated list of services that are affected. We will continue to update this site as the situation evolves.

Please know that your health is our top concern and that your Trillium Health team is doing all it can to keep you healthy.

Thank you,

The team at Trillium Health


Information for Trillium Health patients about coronavirus

Closures and changes to programming

Updated Hours of Operation

Pharmacy Updates