Consumer Council
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contact us

For more information on the Consumer Council, please contact: 

Rich Fowler, Consumer Relations Coordinator
rfowler@trilliumhealth.org | 585.210.4129

your views for your service

The Consumer Council represents the client and patient voice of Trillium Health.  The Council advocates for the best possible care and services for all patients and clients.

In-person Consumer Council meetings are temporarily on hold due to COVID-19.

Consumer Council:

•    promotes communications between the agency and those we serve;
•    works to ensure a good experience for all patients, clients, their families, and loved ones;
•    provides educational, networking, and social opportunities; and
•    provides input and dialog regarding agency quality activities.


get involved

Your participation in the Consumer Council is important because we are no longer just patients and clients. We are partners in the care, treatment, and services we receive.  As Council Members, we are the voice of and ambassadors for other Trillium Health patients and clients who cannot be at the table and we are one of the primary links between the communities we serve and the agency that keeps us strong. 

If you wish to have a voice and be a partner in the care and services you receive at Trillium Health, consider becoming a member of the Consumer Council. We provide a safe and comfortable environment where you can learn first-hand what is happening at the agency and are encouraged to share your thoughts and ideas as a valued part of the decision-making and quality of care processes.

The Consumer Council is open to all Trillium Health patients and clients and meets quarterly at Trillium Health’s Monroe Avenue offices.