About Us

Locations and Hours

Monroe SquareDirections:

Trillium Health’s main office is located at 259 Monroe Avenue, between Union and Alexander Streets, in Rochester, NY and is less than a quarter-mile from the East End, Center City/Central Business District, South Wedge, and Upper Monroe Neighborhoods.

You can reach our main office on the 7 Monroe RTS Bus Route. The bus will drop you off right in front of the building.

Parking at Monroe Square is free, with spaces located behind and alongside the building. Just drive up to the yellow gates and they will open automatically.

Enter the building under the Monroe Square sign, walk down the hall and behind the Security Booth is the AC Testing reception window.

Hours:

Health Services

Monday and Wednesday: 9:00 a.m. to 5:00 p.m.
Tuesday and Thursday: 9:00 a.m. to 7:00 p.m.
Friday: 9:00 a.m. to 5:00 p.m.

Available for emergencies between 12:20- 1:20 pm (no scheduled appointments during this time)

Care Management

Monday – Friday: 9:00 a.m. to 5:00 p.m.

Click here to see the testing schedule

Main Phone: 585-545-7200
Toll-Free: 1-800-266-9292
Health Services After Hours: 585-258-3363
Care Management After Hours (Lifeline): 585-275-5151
Fax: 585-244-6456

Click Here For Driving Directions

Satellite Offices
Satellite Office Hours
Monday – Friday
8:30 a.m. – 5:00 p.m

Finger Lakes Office
30 Elm Street
Geneva, NY 14456
315-781-6303
Click for directions

Southern Tier Office
18 Buell Street  P O Box 624
Bath, NY 14810
607-821-7979
Click for directions

The Health Outreach Project
416 Central Ave.
Rochester, NY 14605
585-454-5556
Click for directions