Testing, Treatment & Prevention

Coronavirus Update: To help prevent the spread of infection in our community, we are temporarily suspending walk-in testing for HIV, STDs, and Hep C.

  • If you are experiencing symptoms and believe you have an STD, or if you may have been exposed to HIV and require PEP, please call the clinic at (585) 545-7200. To access PEP afterhours, call (585) 241-9000.
  • Our in-person testing services are now available! Please check-in in the clinic waiting room for your scheduled appointment. Click here to schedule an appointment.

  • If you are interested in rapid HIV and STD testing, we can mail a home-test kit to you for free. Click here to fill out a request form (NOTE: delivery is for New York State residents only). Please email testing@trilliumhealth.org  or call 585.454.7737 (Monday-Friday, 8:00am - 6:00pm) for more information.

    • Please keep in mind that during the call you should be in a private space – as part of the conversation will include discussion around sexual health. The phone call should take about 15 minutes.

  • To get started on PrEP, call (585) 454-7737 or go to protectwithprep.com.

CLICK HERE for more information about Trillium Health’s response to coronavirus.

Testing, Treatment & Prevention:

Trillium Health works to prevent the spread of infections by providing free testing for HIV, STDs, and Hepatitis C. Our medical team will put together a personalized care plan for you and answer and any questions. Your privacy is very important to us, and all services are confidential.

We offer extended hours, along with convenient walk-in testing, and online scheduling for PrEP appointments. New patients are always accepted.

Learn more about PrEP, PEP, Trillium Health’s harm reduction services, and how we’re working together to end the HIV epidemic by 2020 in this section of our website. 

We’re here to meet all of your health care, pharmacy, and care management needs in a safe, friendly environment.

Please note, our at-home test kits can only be mailed within New York State.